Swan Ops
Leads · ~10 days

Lead System

Turn more enquiries into paying jobs.

The layer that catches every enquiry and never lets it go cold. Auto-reply in 60 seconds, a 3-touch follow-up that runs itself, and review requests once the job's done.

Take a Health Check — $400
Free 15-min chat · No pitch, no pressure

Properly built · Properly looked after

The leak

Enquiries slip through the cracks

Someone calls while you're up a ladder. By the time you ring back, they've booked the bloke who answered. No system to catch them, no follow-up, no review ask — just leads quietly leaking out.

On the docket

What's included

Everything below is scoped, built and signed off — then kept looked after if you take the monthly.

Best for Businesses already getting enquiries — and losing them to slow response.
  • CRM + sales pipeline set up (HubSpot or yours)
  • Lead capture form on every page
  • 60-second SMS + email auto-reply
  • 3-touch quote follow-up (day 1 email, day 3 SMS, day 7 email)
  • Auto Google review request 24h after a job
  • Weekly dashboard + Monday morning summary
How it goes

Built once, looked after monthly

Step 01

Capture

Every call, form and message lands in one place — nothing falls through.

Step 02

Respond

An instant SMS + email goes out in 60 seconds, then a 3-touch follow-up runs on its own.

Step 03

Look after

We watch the numbers weekly and tune the follow-up so more enquiries turn into jobs.

See how it works

Every lead, caught and worked.

The moment someone calls, fills the form or messages you, it lands in one place and the follow-up starts on its own. Here’s the flow — and what it looks like on their phone.

  1. Step 1

    It comes in

    A call, a web form or a message — however they reach out, it gets captured. Nothing slips through.

  2. Step 2

    One inbox

    Every lead lands in a single place, tagged and timed — not scattered across your phone, email and socials.

  3. Step 3

    60-second reply

    They get a text or email back within a minute — while you finish the job you’re on.

  4. Step 4

    Follow-up on autopilot

    Gone quiet? A couple of friendly nudges over the next few days bring them back — hands-off.

  5. Step 5

    Ask for the review

    Once the job’s done, an automatic request nudges happy customers to leave a Google review.

Tap a scenario
Your Plumbing Co.
Text message · SMS
Today · 8:42 am
Sorry we missed your call! We’re on a job right now — leave your name and what you need and we’ll call you straight back. Reply STOP to opt out.
Auto · 60 sec
No worries — hot water’s out, no pressure since this morning.
Got it. We can swing by this arvo — want me to lock in 2 pm?
You · one inbox
2 pm’s perfect 👍

Just examples of how a lead gets caught and worked — the wording, timing and channels are all set up around your business.

Owners who made the call

Real WA businesses. Real results.

"I was sceptical at first — figured it'd be another agency that builds the thing and disappears. But these guys actually show up every month, tweak what needs tweaking, and answer when I text. Booked 3 extra jobs the first week. Solid."
Dave Thompson
Owner, Tommo's Auto Repairs
Mandurah, WA
"Mate, I lost count of how many jobs I'd missed because I couldn't pick up the phone on a roof. Now every enquiry gets a text in under a minute. The reviews keep rolling in too. They told me what they'd do, did it in 8 days, and still around when I have questions."
Jake Wilson
Owner, Wilson Electrical
Joondalup, WA
0%
WA-owned
7-21days
Average go-live
Monthly
Real human check-ins
0d
Money-back promise

Representative stories while we onboard our first WA partners. Verified named testimonials will replace them as results come in.

Straight answers

Questions, answered

Which CRM do you use?

HubSpot's free tier by default — or we'll work with whatever you already have. No expensive software you don't need.

Will customers know it’s automated?

It reads like you texted them back yourself — because it says what you'd say. Fast, human, not robotic.

What if I already have a website?

That's fine — the Lead System bolts onto your existing site. No rebuild required.

You own everything — no lock-in
30 days notice, cancel anytime
No pressure, no hard sell
Next step

Let's see if Lead System is your fix.

A free 15-minute chat, or start with a $400 Health Check. No pitch, no pressure — just a straight read on whether we can help.

Take a Health Check — $400