Swan Ops
Time · ~5–6 weeks

Business Automation

Get your evenings back.

For owners drowning in admin. We map your repetitive flows — quotes, invoices, onboarding, follow-ups — and wire them to run on their own. AI where it earns its keep, never as a gimmick.

Take a Health Check — $400
Free 15-min chat · No pitch, no pressure

Properly built · Properly looked after

The leak

You're drowning in admin

Quotes typed by hand, invoices chased manually, the same customer details entered into three different tools. Hours of your evenings gone every week — on work a computer should be doing.

On the docket

What's included

Everything below is scoped, built and signed off — then kept looked after if you take the monthly.

Best for Teams of 5+ losing hours to admin every week.
  • Process discovery + workflow mapping
  • Workflow automation (n8n / Make / Zapier)
  • Customer onboarding sequence + journey
  • Quote + invoice + task automation
  • Reporting dashboards (Looker / Metabase)
  • Optional: AI receptionist, chatbot, email assistant
How it goes

Built once, looked after monthly

Step 01

Map

We sit with your actual workflow and find the repetitive tasks eating your week.

Step 02

Automate

Quotes, invoices, onboarding and follow-ups get wired to run on their own.

Step 03

Look after

We keep the automations healthy and add new ones as your business grows.

See how it works

The admin that runs itself.

Pick a job you do by hand every week. Here’s the same thing wired to run on its own — you just check it and get on with the day.

Off your plate
  • Quotes & estimates
  • Invoices & payment chasing
  • New-customer onboarding
  • Follow-ups & reminders
  • Reporting & data entry

We map your actual workflow first — these are the usual suspects, not a fixed menu.

Pick a workflow
  1. Enquiry comes in Trigger

    A lead books a call-back or fills the form.

  2. Quote drafted Auto Template

    Pulled from your template with the right rates.

  3. Sent + filed Auto Email

    Emailed to the customer, saved against their job.

  4. Chased if quiet Auto

    No reply in a few days? A polite nudge goes out.

  5. You just approve and send
    No retyping, nothing forgotten.

Just an example of a wired-up workflow — the steps, tools and timing are all built around how you actually work.

Owners who made the call

Real WA businesses. Real results.

"As a small firm, the last thing I needed was more software to learn. They sorted everything, gave me one short walkthrough, and that was it. Monthly check-in is genuine — not a sales pitch. Feels like having a partner, not a vendor."
Sarah Mitchell
Principal Lawyer, Mitchell Family Law
Subiaco, WA
"I was sceptical at first — figured it'd be another agency that builds the thing and disappears. But these guys actually show up every month, tweak what needs tweaking, and answer when I text. Booked 3 extra jobs the first week. Solid."
Dave Thompson
Owner, Tommo's Auto Repairs
Mandurah, WA
0%
WA-owned
7-21days
Average go-live
Monthly
Real human check-ins
0d
Money-back promise

Representative stories while we onboard our first WA partners. Verified named testimonials will replace them as results come in.

Straight answers

Questions, answered

Is this AI stuff?

Only where it genuinely helps — an AI receptionist or email assistant if it fits. Most of the wins are plain, reliable automation, no buzzwords.

Will it work with my tools?

We build around what you already use — Xero, your CRM, your booking tool. We connect them, we don’t replace them.

How much time will I actually save?

We measure it. The Health Check estimates the hours up front, and the monthly review tracks what you’re actually getting back.

You own everything — no lock-in
30 days notice, cancel anytime
No pressure, no hard sell
Next step

Let's see if Business Automation is your fix.

A free 15-minute chat, or start with a $400 Health Check. No pitch, no pressure — just a straight read on whether we can help.

Take a Health Check — $400